{"id":90424,"date":"2025-04-02T11:09:56","date_gmt":"2025-04-02T11:09:56","guid":{"rendered":"https:\/\/veridas.com\/casos-exito\/success-story-bpi-bank-in-portugal\/"},"modified":"2025-04-02T11:46:03","modified_gmt":"2025-04-02T11:46:03","slug":"historia-de-exito-banco-bpi-portugal","status":"publish","type":"success_story","link":"https:\/\/veridas.webgate.codes\/es\/casos-exito\/historia-de-exito-banco-bpi-portugal\/","title":{"rendered":"Reinventando el onboarding de clientes en Portugal: La experiencia de Banco BPI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"90424\" class=\"elementor elementor-90424 elementor-90310\" data-elementor-post-type=\"success_story\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a0f9953 e-flex e-con-boxed e-con e-parent\" data-id=\"3a0f9953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b08249e e-flex e-con-boxed e-con e-child\" data-id=\"5b08249e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e062222 e-con-full e-flex e-con e-child\" data-id=\"e062222\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37eb87d0 elementor-widget elementor-widget-text-editor\" data-id=\"37eb87d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Inicio <span style=\"color: #ff7777;\">\/<\/span> <b>Historia de \u00e9xito<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ec9c3a elementor-widget elementor-widget-heading\" data-id=\"55ec9c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reinventando el onboarding de clientes en Portugal: La experiencia de Banco BPI<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-400f70c2 elementor-widget elementor-widget-heading\" data-id=\"400f70c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Ante un entorno cada vez m\u00e1s digital y regulado, Banco BPI se enfrentaba al reto de modernizar su proceso de alta de clientes. El desaf\u00edo era claro: cumplir con una normativa estricta, mejorar la experiencia de usuario, prevenir el fraude de identidad y garantizar la inclusi\u00f3n de perfiles diversos, todo ello sin aumentar la fricci\u00f3n operativa ni comprometer la seguridad.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53843319 e-con-full e-flex e-con e-child\" data-id=\"53843319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea6f1c9 elementor-widget elementor-widget-image\" data-id=\"4ea6f1c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"519\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-768x519.png\" class=\"attachment-medium_large size-medium_large wp-image-90437\" alt=\"\" srcset=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-768x519.png 768w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-300x203.png 300w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-1024x692.png 1024w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-1536x1037.png 1536w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e91b602 e-flex e-con-boxed e-con e-parent\" data-id=\"7e91b602\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42b53174 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom elementor-share-buttons--shape-circle elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"42b53174\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Compartir en linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Compartir en twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Compartir en facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Compartir en whatsapp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40b9eecb e-flex e-con-boxed e-con e-parent\" data-id=\"40b9eecb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-336802b5 e-con-full e-flex e-con e-child\" data-id=\"336802b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5acf0438 elementor-widget elementor-widget-image\" data-id=\"5acf0438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/bpi-7.svg\" title=\"bpi-7\" alt=\"bpi-7\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-550c021c e-flex e-con-boxed e-con e-parent\" data-id=\"550c021c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c1ffeb6 e-flex e-con-boxed e-con e-child\" data-id=\"2c1ffeb6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59b1de62 e-flex e-con-boxed e-con e-child\" data-id=\"59b1de62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2995a478 elementor-widget elementor-widget-text-editor\" data-id=\"2995a478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Panorama y desaf\u00edos<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79d8bdf0 elementor-widget elementor-widget-heading\" data-id=\"79d8bdf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfQui\u00e9n es el cliente?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-426f2827 elementor-widget elementor-widget-text-editor\" data-id=\"426f2827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Banco BPI es uno de los principales bancos de Portugal, reconocido por impulsar la innovaci\u00f3n digital en el sector financiero. Como instituci\u00f3n con visi\u00f3n de futuro, BPI busca continuamente ofrecer a sus clientes experiencias seguras, simples e inteligentes, tanto en l\u00ednea como en sus oficinas f\u00edsicas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75020aed elementor-widget elementor-widget-heading\" data-id=\"75020aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Desafios y problemas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-648ab935 elementor-widget elementor-widget-text-editor\" data-id=\"648ab935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Para responder a las crecientes expectativas de clientes digitales y reguladores, BPI se enfrentaba a varios retos clave:<\/p><ul><li>Cumplir con las estrictas regulaciones portuguesas para el onboarding remoto.<\/li><li>Equilibrar la experiencia de usuario con los requisitos de seguridad.<\/li><li>Prevenir fraudes de identidad avanzados.<\/li><li>Soportar el onboarding de una base de clientes diversa e internacional.<\/li><li>Reducir la fricci\u00f3n operativa sin comprometer el cumplimiento normativo.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39ce3771 e-flex e-con-boxed e-con e-parent\" data-id=\"39ce3771\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58550a69 elementor-widget elementor-widget-video\" data-id=\"58550a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/1e7ZPZovPXU?si=aKxRQ53ARcUhjjbx&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63b1679e e-flex e-con-boxed e-con e-parent\" data-id=\"63b1679e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ff4c791 e-flex e-con-boxed e-con e-child\" data-id=\"ff4c791\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-212e9ca4 e-flex e-con-boxed e-con e-child\" data-id=\"212e9ca4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55a45817 elementor-widget elementor-widget-text-editor\" data-id=\"55a45817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Oportunidades y beneficios<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e73aff9 e-con-full e-flex e-con e-child\" data-id=\"5e73aff9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-129a2b18 e-flex e-con-boxed e-con e-child\" data-id=\"129a2b18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44d5fa1f elementor-cta--skin-cover elementor-widget elementor-widget-call-to-action\" data-id=\"44d5fa1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-1-1024x692.png);\" role=\"img\" aria-label=\"BPI Success Story\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tOportunidades para <br><b>BPI<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47db7477 elementor-widget elementor-widget-text-editor\" data-id=\"47db7477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #ff7777;\">\/<\/span>Redise\u00f1ar la experiencia de onboarding en Portugal.<br \/><\/strong>Al convertirse en el primer banco en implementar onboarding remoto con certificados digitales cualificados, BPI tuvo la oportunidad de redefinir c\u00f3mo se abren cuentas de manera 100 % digital y totalmente conforme a la ley.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Liderar el mercado en innovaci\u00f3n biom\u00e9trica<\/strong> La colaboraci\u00f3n permiti\u00f3 a BPI adoptar tecnolog\u00eda biom\u00e9trica de vanguardia (reconocimiento facial y de voz), posicion\u00e1ndose como pionero en experiencias bancarias seguras y sin contrase\u00f1as.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Construir un ecosistema de identidad escalable.<\/strong><\/p><p>Con una soluci\u00f3n modular y preparada para el futuro, BPI desbloque\u00f3 la posibilidad de extender el uso de la identidad m\u00e1s all\u00e1 del onboarding\u2014habilitando pagos biom\u00e9tricos, autorizaciones de transacciones y firmas digitales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-662966af e-flex e-con-boxed e-con e-child\" data-id=\"662966af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71a2c29c elementor-cta--skin-cover elementor-widget elementor-widget-call-to-action\" data-id=\"71a2c29c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-2-1024x692.png);\" role=\"img\" aria-label=\"BPI Success Story\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tBeneficios para <br><b>BPI<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5123e3 elementor-widget elementor-widget-text-editor\" data-id=\"a5123e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #ff7777;\">\/<\/span>Mayor tasa de conversi\u00f3n.<\/strong> Los clientes completan el onboarding de forma r\u00e1pida y sencilla\u2014sin videollamadas ni apps adicionales\u2014mejorando la captaci\u00f3n y la primera impresi\u00f3n.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Prevenci\u00f3n del fraude mejorada.\u00a0<\/strong>Controles biom\u00e9tricos con detecci\u00f3n de vida basados en IA bloquean de forma proactiva el fraude de identidad, protegiendo tanto al cliente como a la entidad.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Cumplimiento total con las normativas portuguesas y europeas. <\/strong>La soluci\u00f3n cumple con los est\u00e1ndares legales m\u00e1s exigentes (por ejemplo, Ley 83\/2017, eIDAS), proporcionando a BPI seguridad y agilidad para operar en un entorno regulado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ccadd6b e-flex e-con-boxed e-con e-parent\" data-id=\"4ccadd6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18dac873 e-flex e-con-boxed e-con e-child\" data-id=\"18dac873\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5d7a2c62 e-flex e-con-boxed e-con e-child\" data-id=\"5d7a2c62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec48139 elementor-widget elementor-widget-text-editor\" data-id=\"ec48139\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Desaf\u00edos\/problemas resueltos por Veridas para Banco BPI<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3975a4b6 elementor-widget elementor-widget-heading\" data-id=\"3975a4b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Problemas empresariales solucionados<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ecbd7ca elementor-widget elementor-widget-text-editor\" data-id=\"6ecbd7ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veridas ofreci\u00f3 una soluci\u00f3n de onboarding pionera en Portugal, plenamente conforme con la legislaci\u00f3n local (incluyendo la Ley 83\/2017 y el reglamento eIDAS). La verificaci\u00f3n de identidad se realiza mediante la emisi\u00f3n de un certificado digital cualificado, marcando un hito en la banca remota.<\/p><p><strong>La soluci\u00f3n permite:<\/strong><\/p><ol><li>Onboarding instant\u00e1neo sin necesidad de videollamadas ni Chave M\u00f3vel Digital.<\/li><li>Integraci\u00f3n plug-and-play con los sistemas existentes.<\/li><li>Reutilizaci\u00f3n de la identidad a trav\u00e9s de distintos canales.<\/li><li>Autenticaci\u00f3n biom\u00e9trica para la aprobaci\u00f3n segura de transacciones.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da82064 elementor-widget elementor-widget-heading\" data-id=\"6da82064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Propuestas de valor diferenciales<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bdcbbc8 elementor-widget elementor-widget-text-editor\" data-id=\"4bdcbbc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><p>Tecnolog\u00eda 100 % propietaria = capacidad de adaptaci\u00f3n r\u00e1pida (por ejemplo, compatibilidad inmediata con el nuevo <strong>Cart\u00e3o de Cidad\u00e3o<\/strong>).<\/p><\/li><li><p>Arquitectura modular y escalable.<\/p><\/li><li><p>Certificaciones de nivel mundial (ISO 27001, SOC2, NIST FRVT, etc.).<\/p><\/li><li><p>Enfoque de co-creaci\u00f3n, no solo implementaci\u00f3n tecnol\u00f3gica.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77e2519 elementor-widget elementor-widget-image\" data-id=\"77e2519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/veridas.webgate.codes\/digital-onboarding-identity-as-a-catalyst-in-banking\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1365\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg.webp\" class=\"attachment-full size-full wp-image-90373\" alt=\"\" srcset=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg.webp 2048w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-300x200.webp 300w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-1024x683.webp 1024w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-768x512.webp 768w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-1536x1024.webp 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-768a7f9 e-con-full e-flex e-con e-child\" data-id=\"768a7f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-66e2bd2 e-flex e-con-boxed e-con e-child\" data-id=\"66e2bd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9cea97 elementor-widget elementor-widget-text-editor\" data-id=\"a9cea97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Impacto y resultados<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c70232f elementor-widget elementor-widget-text-editor\" data-id=\"c70232f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Las tasas de \u00e9xito en el onboarding aumentaron hasta un 90 %.<\/li><li>La verificaci\u00f3n de identidad ahora es instant\u00e1nea y segura.<\/li><li>Onboarding disponible para usuarios de m\u00e1s de 190 pa\u00edses.<\/li><li>Biometr\u00eda avanzada garantiza la prevenci\u00f3n del fraude con detecci\u00f3n de vida.<\/li><li>Cumplimiento total con normativas nacionales y europeas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-252933e elementor-widget elementor-widget-heading\" data-id=\"252933e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Long- Term Benefits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bcc7af elementor-widget elementor-widget-text-editor\" data-id=\"9bcc7af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>Base s\u00f3lida para pagos y transacciones biom\u00e9tricas.<\/li><li>La identidad evoluciona de ser un requisito regulatorio a ser un motor de negocio.<\/li><li>La identidad digital se posiciona como el eje central de la estrategia competitiva de BPI.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2967c27a e-flex e-con-boxed e-con e-parent\" data-id=\"2967c27a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7704bdc9 e-flex e-con-boxed e-con e-child\" data-id=\"7704bdc9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4280b116 e-flex e-con-boxed e-con e-child\" data-id=\"4280b116\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5403bf59 elementor-widget elementor-widget-text-editor\" data-id=\"5403bf59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Testimonio<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15f920bb elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"15f920bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-quote-left\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 256h-80v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8c-88.4 0-160 71.6-160 160v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48zm-288 0H96v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8C71.6 32 0 103.6 0 192v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3d18c7 elementor-widget elementor-widget-text-editor\" data-id=\"5b3d18c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hoy en d\u00eda, los clientes esperan una experiencia completamente digital, f\u00e1cil de usar y segura\u2014y eso es exactamente lo que Veridas nos ofrece. Juntos estamos transformando el paradigma de apertura de cuentas en Portugal, construyendo una soluci\u00f3n que redefine c\u00f3mo se abren las cuentas bancarias.<\/p><p><b>Madalena Louren\u00e7o, Responsable de Canales de Autoservicio, Banco BPI.<\/b><em><br \/><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a222e45 e-con-full e-flex e-con e-child\" data-id=\"5a222e45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab467fe elementor-widget elementor-widget-image\" data-id=\"6ab467fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/1729355437627.jpeg\" class=\"attachment-large size-large wp-image-90368\" alt=\"\" srcset=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/1729355437627.jpeg 200w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/1729355437627-150x150.jpeg 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4650d94f e-flex e-con-boxed e-con e-parent\" data-id=\"4650d94f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee894da elementor-widget elementor-widget-heading\" data-id=\"4ee894da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 400;color: #ff7777\">\/<\/span>Discover more success stories<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b91cbeb elementor-position-inline-end elementor-mobile-position-inline-end elementor-widget-mobile__width-initial elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"6b91cbeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/en\/resources\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"All Resources\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"22\" viewBox=\"0 0 30 22\" fill=\"none\"><path d=\"M30.0002 10.7998C29.9906 10.4313 29.8798 10.2092 29.7377 10.0498L21.9377 0.449747C21.5692 -0.0697344 20.7343 -0.151933 20.2123 0.269928C19.6903 0.691729 19.6626 1.48037 20.0814 1.94975L26.2877 9.59977L1.20003 9.59977C0.537269 9.59977 2.67029e-05 10.137 2.67029e-05 10.7998C2.67029e-05 11.4625 0.537269 11.9998 1.20003 11.9998L26.2877 11.9998L20.0814 19.6498C19.6063 20.1239 19.7413 20.9553 20.2428 21.4014C20.6287 21.7448 21.6576 21.6353 21.9377 21.1498L29.7377 11.5498C29.9408 11.3011 30.0026 11.1163 30.0002 10.7998Z\" fill=\"#000D44\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/en\/resources\" >\n\t\t\t\t\t\t\tAll Resources\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5abb3aad e-flex e-con-boxed e-con e-parent\" data-id=\"5abb3aad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ante un entorno cada vez m\u00e1s digital y regulado, Banco BPI se enfrentaba al reto de modernizar su proceso de alta de clientes. El desaf\u00edo era claro: cumplir con una normativa estricta, mejorar la experiencia de usuario, prevenir el fraude de identidad y garantizar la inclusi\u00f3n de perfiles diversos, todo ello sin aumentar la fricci\u00f3n operativa ni comprometer la seguridad.<\/p>\n","protected":false},"featured_media":90437,"template":"elementor_header_footer","solucin":[],"class_list":["post-90424","success_story","type-success_story","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/success_story\/90424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/success_story"}],"about":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/types\/success_story"}],"version-history":[{"count":6,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/success_story\/90424\/revisions"}],"predecessor-version":[{"id":90442,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/success_story\/90424\/revisions\/90442"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/media\/90437"}],"wp:attachment":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/media?parent=90424"}],"wp:term":[{"taxonomy":"solucin","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/solucin?post=90424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}