{"id":37317,"date":"2022-06-24T06:44:00","date_gmt":"2022-06-24T06:44:00","guid":{"rendered":"https:\/\/veridas.com\/?p=37317"},"modified":"2024-04-05T09:01:28","modified_gmt":"2024-04-05T09:01:28","slug":"la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022","status":"publish","type":"post","link":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/","title":{"rendered":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37317\" class=\"elementor elementor-37317\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73d9d9f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73d9d9f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64b6454\" data-id=\"64b6454\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-774d54c elementor-widget elementor-widget-text-editor\" data-id=\"774d54c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Veridas se ha alzado con el premio a <\/span><b>Mejor proyecto IT en Customer Engagement<\/b><span style=\"font-weight: 400;\"> en los <\/span><a href=\"https:\/\/contactcenterhub.es\/platinum\/\"><span style=\"font-weight: 400;\">Platinum Contact Center Awards<\/span><\/a><span style=\"font-weight: 400;\"> gracias al proyecto que han desarrollado en <\/span><a href=\"https:\/\/veridas.webgate.codes\/casos-exito\/caso-de-exito-fe-de-vida-con-biometria-de-voz\/\"><span style=\"font-weight: 400;\">M\u00e9xico con BBVA<\/span><\/a><span style=\"font-weight: 400;\">: una soluci\u00f3n de biometr\u00eda que permite a los pensionados mexicanos <\/span><b>verificar su identidad utilizando \u00fanicamente su voz<\/b><span style=\"font-weight: 400;\">. Un hecho sin precedentes que ha digitalizado por completo un tr\u00e1mite que, hasta la fecha, deb\u00eda realizarse de manera presencial en oficinas del banco dos veces al a\u00f1o. Un excelente ejemplo de c\u00f3mo, aplicando la mejor tecnolog\u00eda, se puede reducir la brecha digital, especialmente patente en personas mayores, y mejorar su d\u00eda a d\u00eda de una manera incre\u00edble.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13026fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13026fd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3bd202a\" data-id=\"3bd202a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d77a24 elementor-widget elementor-widget-image\" data-id=\"0d77a24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/elementor\/thumbs\/platinum-awards-veridas-bbva-q6n93kaii1apow6qlvytl3yb18f12jaa5m0byq478q.jpg\" title=\"platinum-awards-veridas-bbva\" alt=\"Veridas y BBVA, premio a Mejor proyecto IT en Customer Engagement\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b7a56b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b7a56b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44ba096\" data-id=\"44ba096\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-731f2e9 elementor-widget elementor-widget-text-editor\" data-id=\"731f2e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">En la actualidad, gracias a BBVA y Veridas, cerca de <\/span><b>100.000 pensionados mexicanos pueden dar fe de vida realizando una simple llamada telef\u00f3nica<\/b><span style=\"font-weight: 400;\">, que en apenas 3 segundos es capaz de verificar su voz, independientemente de lo que digan o el idioma que empleen, y as\u00ed, en ese sencillo proceso de verificaci\u00f3n de su identidad y prueba de vida, liberar el cobro de sus pensiones, evit\u00e1ndoles desplazamientos costosos, contaminantes y, en tantas ocasiones, dado el estado de salud de muchos mayores, delicados para su salud.<\/span><\/p><p><span style=\"font-weight: 400;\">Bel\u00e9n Ali\u00f1o, Business Development Manager de Veridas, y Miguel Villaumbrales, Global Head of Digital Identity de BBVA, han sido los encargados de recoger el galard\u00f3n. <\/span><b>Villaumbrales<\/b><span style=\"font-weight: 400;\"> destac\u00f3 que esta innovaci\u00f3n tambi\u00e9n fomenta la reducci\u00f3n de la brecha digital: \u201cLas personas mayores aceptan la biometr\u00eda cuando se les resuelve un problema y nosotros lo hemos conseguido gracias a la tecnolog\u00eda de Veridas\u201d. Por su parte, <\/span><b>Bel\u00e9n Ali\u00f1o<\/b><span style=\"font-weight: 400;\"> afirm\u00f3 que \u201cso\u00f1amos con un mundo en el que no hagan falta credenciales, ni llaves, ni contrase\u00f1as para ejercitar nuestra identidad tanto en el mundo f\u00edsico como en el digital; casos como este con BBVA reflejan a la perfecci\u00f3n que podemos construir un futuro mejor, m\u00e1s c\u00f3modo y seguro para todos\u00bb.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0b5913 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0b5913\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22ad9f9\" data-id=\"22ad9f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6ff04d force-centered-content elementor-widget elementor-widget-html\" data-id=\"b6ff04d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-4b85570d-1b3f-4c29-9d09-4161a95b7d75\"><span class=\"hs-cta-node hs-cta-4b85570d-1b3f-4c29-9d09-4161a95b7d75\" id=\"hs-cta-4b85570d-1b3f-4c29-9d09-4161a95b7d75\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/4b85570d-1b3f-4c29-9d09-4161a95b7d75\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-4b85570d-1b3f-4c29-9d09-4161a95b7d75\" style=\"border-width:0px;\" height=\"348\" width=\"1280\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/4b85570d-1b3f-4c29-9d09-4161a95b7d75.png\"  alt=\"New call-to-action\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, '4b85570d-1b3f-4c29-9d09-4161a95b7d75', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a8e2b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a8e2b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af60e83\" data-id=\"af60e83\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0368f16 elementor-widget elementor-widget-heading\" data-id=\"0368f16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La biometr\u00eda mejora la vida de los clientes de BBVA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2ab19f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e2ab19f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8895c74\" data-id=\"8895c74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2dd4c elementor-widget elementor-widget-text-editor\" data-id=\"0f2dd4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>El prop\u00f3sito de BBVA es poner al alcance de todos las oportunidades de esta nueva era, y la colaboraci\u00f3n con Veridas es buen ejemplo de ello. Una tecnolog\u00eda centrada en las necesidades reales de los clientes y que aspira a lograr una <b>sociedad m\u00e1s inclusiva y sostenible.<\/b><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">BBVA y Veridas llevan desde 2017 desplegando casos de uso con biometr\u00eda facial, de voz y verificaci\u00f3n de documentos en m\u00e1s de 25 pa\u00edses alrededor del mundo, con casos de uso que van desde el alta digital de clientes a la verificaci\u00f3n de identidades o la prevenci\u00f3n del fraude, entre otros. Una relaci\u00f3n de \u00e9xito basada en la excelencia tecnol\u00f3gica de Veridas y el liderazgo digital de BBVA.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e5ec3 elementor-widget elementor-widget-html\" data-id=\"32e5ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-7be4e4cb-bcea-4e09-8302-1d21188b591c\"><span class=\"hs-cta-node hs-cta-7be4e4cb-bcea-4e09-8302-1d21188b591c\" id=\"hs-cta-7be4e4cb-bcea-4e09-8302-1d21188b591c\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/7be4e4cb-bcea-4e09-8302-1d21188b591c\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-7be4e4cb-bcea-4e09-8302-1d21188b591c\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/7be4e4cb-bcea-4e09-8302-1d21188b591c.png\"  alt=\"Nueva llamada a la acci\u00f3n\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, '7be4e4cb-bcea-4e09-8302-1d21188b591c', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e257c8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e257c8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b45bf72\" data-id=\"b45bf72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3ec05e elementor-widget elementor-widget-heading\" data-id=\"a3ec05e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Platinum Contact Center Awards, 13 a\u00f1os premiando la atenci\u00f3n al cliente\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96b9247 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96b9247\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09e2458\" data-id=\"09e2458\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0758cd elementor-widget elementor-widget-text-editor\" data-id=\"f0758cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Los <\/span><b>Platinum Contact Center Awards <\/b><span style=\"font-weight: 400;\">fueron creados hace 13 a\u00f1os por <\/span><a href=\"https:\/\/contactcenterhub.es\/\"><span style=\"font-weight: 400;\">Contact Center Hub<\/span><\/a><span style=\"font-weight: 400;\">, plataforma de referencia en el sector de la atenci\u00f3n y experiencia de cliente. Se han consolidado como unos premios independientes y de prestigio que reconocen, a trav\u00e9s de un jurado de expertos, el buen hacer de la atenci\u00f3n al cliente en la industria espa\u00f1ola.<\/span><\/p><p><span style=\"font-weight: 400;\">Los galardones han premiado la <\/span><b>experiencia de cliente de calidad y la innovaci\u00f3n tecnol\u00f3gica<\/b><span style=\"font-weight: 400;\">. La gala se ha celebrado en el Teatro Goya de Madrid y, como apunta la organizaci\u00f3n, ha servido de \u201cagradecimiento a los que, con su trabajo diario, aportan profesionalidad y se convierten en punta de lanza de un sector en constante cambio\u201d.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">El premio a Mejor proyecto IT en Customer Engagement otorgado a Veridas est\u00e1 enmarcado en la categor\u00eda de Innovaci\u00f3n Tecnol\u00f3gica. Su objetivo es premiar la implantaci\u00f3n de nuevas tecnolog\u00edas que permitan la mejora de los m\u00e9todos de gesti\u00f3n de la atenci\u00f3n al cliente. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce547fc elementor-widget elementor-widget-html\" data-id=\"ce547fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-6542788e-1994-4b6d-bac0-6849a9a27497\"><span class=\"hs-cta-node hs-cta-6542788e-1994-4b6d-bac0-6849a9a27497\" id=\"hs-cta-6542788e-1994-4b6d-bac0-6849a9a27497\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/19918211\/6542788e-1994-4b6d-bac0-6849a9a27497\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-6542788e-1994-4b6d-bac0-6849a9a27497\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/19918211\/6542788e-1994-4b6d-bac0-6849a9a27497.png\"  alt=\"Calcular ahora\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(19918211, '6542788e-1994-4b6d-bac0-6849a9a27497', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Veridas se ha alzado con el premio a Mejor proyecto IT en Customer Engagement en los Platinum Contact Center Awards gracias al proyecto que han desarrollado en M\u00e9xico con BBVA: una soluci\u00f3n de biometr\u00eda que permite a los pensionados mexicanos verificar su identidad utilizando \u00fanicamente su voz.<\/p>\n","protected":false},"author":4,"featured_media":37318,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":[284],"meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"country":[],"resource":[293],"topic":[282],"industry":[],"solution":[268],"class_list":["post-37317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-veridas","resource-yes","format-articulo","topic-hitos","solution-autenticacion-de-voz"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022 &#8226; Veridas<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022 &#8226; Veridas\" \/>\n<meta property=\"og:description\" content=\"Veridas se ha alzado con el premio a Mejor proyecto IT en Customer Engagement en los Platinum Contact Center Awards gracias al proyecto que han desarrollado en M\u00e9xico con BBVA: una soluci\u00f3n de biometr\u00eda que permite a los pensionados mexicanos verificar su identidad utilizando \u00fanicamente su voz.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"Veridas\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-24T06:44:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-05T09:01:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marta Morr\u00e1s\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@VeridasOfficial\" \/>\n<meta name=\"twitter:site\" content=\"@VeridasOfficial\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marta Morr\u00e1s\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/\"},\"author\":{\"name\":\"Marta Morr\u00e1s\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#\\\/schema\\\/person\\\/10cafd043d622bdb4f43e04b346edc9e\"},\"headline\":\"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022\",\"datePublished\":\"2022-06-24T06:44:00+00:00\",\"dateModified\":\"2024-04-05T09:01:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/\"},\"wordCount\":669,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/platinum-awards-veridas.jpeg\",\"articleSection\":[\"Veridas\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/\",\"url\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/\",\"name\":\"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022 &#8226; Veridas\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/platinum-awards-veridas.jpeg\",\"datePublished\":\"2022-06-24T06:44:00+00:00\",\"dateModified\":\"2024-04-05T09:01:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#primaryimage\",\"url\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/platinum-awards-veridas.jpeg\",\"contentUrl\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/platinum-awards-veridas.jpeg\",\"width\":1024,\"height\":768},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Veridas\",\"item\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/category\\\/veridas\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/\",\"name\":\"Veridas\",\"description\":\"Just be you\",\"publisher\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#organization\",\"name\":\"Veridas\",\"url\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/veridas.com\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/logo-veridas-calidad.png\",\"contentUrl\":\"https:\\\/\\\/veridas.com\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/logo-veridas-calidad.png\",\"width\":2048,\"height\":1076,\"caption\":\"Veridas\"},\"image\":{\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/VeridasOfficial\",\"https:\\\/\\\/es.linkedin.com\\\/company\\\/veridas\",\"https:\\\/\\\/www.instagram.com\\\/veridas.life\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@VeridasOfficial\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/#\\\/schema\\\/person\\\/10cafd043d622bdb4f43e04b346edc9e\",\"name\":\"Marta Morr\u00e1s\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/Marta-Morras-150x150.jpg\",\"url\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/Marta-Morras-150x150.jpg\",\"contentUrl\":\"https:\\\/\\\/veridas.webgate.codes\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/Marta-Morras-150x150.jpg\",\"caption\":\"Marta Morr\u00e1s\"},\"description\":\"Identity Verification Expert\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/marta-morras-ruiz\\\/\"],\"url\":\"https:\\\/\\\/veridas.webgate.codes\\\/es\\\/author\\\/marta-morras\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022 &#8226; Veridas","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"es_ES","og_type":"article","og_title":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022 &#8226; Veridas","og_description":"Veridas se ha alzado con el premio a Mejor proyecto IT en Customer Engagement en los Platinum Contact Center Awards gracias al proyecto que han desarrollado en M\u00e9xico con BBVA: una soluci\u00f3n de biometr\u00eda que permite a los pensionados mexicanos verificar su identidad utilizando \u00fanicamente su voz.","og_url":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/","og_site_name":"Veridas","article_published_time":"2022-06-24T06:44:00+00:00","article_modified_time":"2024-04-05T09:01:28+00:00","og_image":[{"width":1024,"height":768,"url":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","type":"image\/jpeg"}],"author":"Marta Morr\u00e1s","twitter_card":"summary_large_image","twitter_creator":"@VeridasOfficial","twitter_site":"@VeridasOfficial","twitter_misc":{"Escrito por":"Marta Morr\u00e1s","Tiempo de lectura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#article","isPartOf":{"@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/"},"author":{"name":"Marta Morr\u00e1s","@id":"https:\/\/veridas.webgate.codes\/es\/#\/schema\/person\/10cafd043d622bdb4f43e04b346edc9e"},"headline":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022","datePublished":"2022-06-24T06:44:00+00:00","dateModified":"2024-04-05T09:01:28+00:00","mainEntityOfPage":{"@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/"},"wordCount":669,"commentCount":0,"publisher":{"@id":"https:\/\/veridas.webgate.codes\/es\/#organization"},"image":{"@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","articleSection":["Veridas"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/","url":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/","name":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022 &#8226; Veridas","isPartOf":{"@id":"https:\/\/veridas.webgate.codes\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#primaryimage"},"image":{"@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","datePublished":"2022-06-24T06:44:00+00:00","dateModified":"2024-04-05T09:01:28+00:00","breadcrumb":{"@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#primaryimage","url":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","contentUrl":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2022\/06\/platinum-awards-veridas.jpeg","width":1024,"height":768},{"@type":"BreadcrumbList","@id":"https:\/\/veridas.webgate.codes\/es\/la-biometria-de-voz-de-veridas-premiada-en-los-platinum-contact-center-awards-2022\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/veridas.webgate.codes\/es\/"},{"@type":"ListItem","position":2,"name":"Veridas","item":"https:\/\/veridas.webgate.codes\/es\/category\/veridas\/"},{"@type":"ListItem","position":3,"name":"La biometr\u00eda de voz de Veridas, premiada en los Platinum Contact Center Awards 2022"}]},{"@type":"WebSite","@id":"https:\/\/veridas.webgate.codes\/es\/#website","url":"https:\/\/veridas.webgate.codes\/es\/","name":"Veridas","description":"Just be you","publisher":{"@id":"https:\/\/veridas.webgate.codes\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/veridas.webgate.codes\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/veridas.webgate.codes\/es\/#organization","name":"Veridas","url":"https:\/\/veridas.webgate.codes\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/veridas.webgate.codes\/es\/#\/schema\/logo\/image\/","url":"https:\/\/veridas.com\/wp-content\/uploads\/2021\/09\/logo-veridas-calidad.png","contentUrl":"https:\/\/veridas.com\/wp-content\/uploads\/2021\/09\/logo-veridas-calidad.png","width":2048,"height":1076,"caption":"Veridas"},"image":{"@id":"https:\/\/veridas.webgate.codes\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/VeridasOfficial","https:\/\/es.linkedin.com\/company\/veridas","https:\/\/www.instagram.com\/veridas.life\/","https:\/\/www.youtube.com\/@VeridasOfficial"]},{"@type":"Person","@id":"https:\/\/veridas.webgate.codes\/es\/#\/schema\/person\/10cafd043d622bdb4f43e04b346edc9e","name":"Marta Morr\u00e1s","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg","url":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg","contentUrl":"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2024\/01\/Marta-Morras-150x150.jpg","caption":"Marta Morr\u00e1s"},"description":"Identity Verification Expert","sameAs":["https:\/\/www.linkedin.com\/in\/marta-morras-ruiz\/"],"url":"https:\/\/veridas.webgate.codes\/es\/author\/marta-morras\/"}]}},"_links":{"self":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/posts\/37317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/comments?post=37317"}],"version-history":[{"count":10,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/posts\/37317\/revisions"}],"predecessor-version":[{"id":75535,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/posts\/37317\/revisions\/75535"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/media\/37318"}],"wp:attachment":[{"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/media?parent=37317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/categories?post=37317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/tags?post=37317"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/country?post=37317"},{"taxonomy":"resource","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/resource?post=37317"},{"taxonomy":"format","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/format?post=37317"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/topic?post=37317"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/industry?post=37317"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/es\/wp-json\/wp\/v2\/solution?post=37317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}