{"id":90310,"date":"2025-04-02T11:09:56","date_gmt":"2025-04-02T11:09:56","guid":{"rendered":"https:\/\/veridas.com\/?post_type=success_story&#038;p=90310"},"modified":"2025-04-02T11:46:37","modified_gmt":"2025-04-02T11:46:37","slug":"success-story-bpi-bank-in-portugal","status":"publish","type":"success_story","link":"https:\/\/veridas.webgate.codes\/en\/success-stories\/success-story-bpi-bank-in-portugal\/","title":{"rendered":"Reinventing Client Onboarding in Portugal: Banco BPI\u2019s Experience"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"90310\" class=\"elementor elementor-90310\" data-elementor-post-type=\"success_story\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a0f9953 e-flex e-con-boxed e-con e-parent\" data-id=\"3a0f9953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b08249e e-flex e-con-boxed e-con e-child\" data-id=\"5b08249e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e062222 e-con-full e-flex e-con e-child\" data-id=\"e062222\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37eb87d0 elementor-widget elementor-widget-text-editor\" data-id=\"37eb87d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHome <span style=\"color: #ff7777;\">\/<\/span> <b>Success Stories<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ec9c3a elementor-widget elementor-widget-heading\" data-id=\"55ec9c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reinventing Client Onboarding in Portugal: Banco BPI\u2019s Experience<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-400f70c2 elementor-widget elementor-widget-heading\" data-id=\"400f70c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">In an increasingly digital and regulated environment, Banco BPI faced the challenge of modernizing its customer onboarding process. The goal was clear: ensure regulatory compliance, enhance user experience, prevent identity fraud, and support a diverse customer base\u2014all without increasing operational friction or compromising security.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53843319 e-con-full e-flex e-con e-child\" data-id=\"53843319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea6f1c9 elementor-widget elementor-widget-image\" data-id=\"4ea6f1c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"519\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-768x519.png\" class=\"attachment-medium_large size-medium_large wp-image-90438\" alt=\"\" srcset=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-768x519.png 768w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-300x203.png 300w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-1024x692.png 1024w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5-1536x1037.png 1536w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-5.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e91b602 e-flex e-con-boxed e-con e-parent\" data-id=\"7e91b602\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42b53174 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom elementor-share-buttons--shape-circle elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"42b53174\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Share on whatsapp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40b9eecb e-flex e-con-boxed e-con e-parent\" data-id=\"40b9eecb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-336802b5 e-con-full e-flex e-con e-child\" data-id=\"336802b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5acf0438 elementor-widget elementor-widget-image\" data-id=\"5acf0438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/bpi-7.svg\" title=\"bpi-7\" alt=\"bpi-7\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-550c021c e-flex e-con-boxed e-con e-parent\" data-id=\"550c021c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c1ffeb6 e-flex e-con-boxed e-con e-child\" data-id=\"2c1ffeb6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59b1de62 e-flex e-con-boxed e-con e-child\" data-id=\"59b1de62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2995a478 elementor-widget elementor-widget-text-editor\" data-id=\"2995a478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Overview &#038; Challenges<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79d8bdf0 elementor-widget elementor-widget-heading\" data-id=\"79d8bdf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Who is the client?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-426f2827 elementor-widget elementor-widget-text-editor\" data-id=\"426f2827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">BPI Bank is one of Portugal\u2019s leading banks, known for driving digital innovation across the financial sector. As a forward-thinking institution, BPI continuously seeks ways to offer customers secure, simple, and intelligent experiences\u2014both online and in branches.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75020aed elementor-widget elementor-widget-heading\" data-id=\"75020aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Challenges and Problems<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-648ab935 elementor-widget elementor-widget-text-editor\" data-id=\"648ab935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To meet the evolving expectations of digital-first customers and regulators, BPI faced several challenges:<\/p><ul><li>Complying with Portugal\u2019s strict remote onboarding regulations.<\/li><li>Balancing user experience with security.<\/li><li>Preventing advanced identity fraud.<\/li><li>Supporting onboarding for a diverse, international customer base.<\/li><li>Reducing operational friction without compromising compliance.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39ce3771 e-flex e-con-boxed e-con e-parent\" data-id=\"39ce3771\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58550a69 elementor-widget elementor-widget-video\" data-id=\"58550a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/1e7ZPZovPXU?si=aKxRQ53ARcUhjjbx&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63b1679e e-flex e-con-boxed e-con e-parent\" data-id=\"63b1679e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ff4c791 e-flex e-con-boxed e-con e-child\" data-id=\"ff4c791\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-212e9ca4 e-flex e-con-boxed e-con e-child\" data-id=\"212e9ca4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55a45817 elementor-widget elementor-widget-text-editor\" data-id=\"55a45817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Opportunities and Benefits<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e73aff9 e-con-full e-flex e-con e-child\" data-id=\"5e73aff9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-129a2b18 e-flex e-con-boxed e-con e-child\" data-id=\"129a2b18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44d5fa1f elementor-cta--skin-cover elementor-widget elementor-widget-call-to-action\" data-id=\"44d5fa1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-1-1024x692.png);\" role=\"img\" aria-label=\"Copia de Success Stories (1)\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tOpportunities for <br><b>BPI Bank<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47db7477 elementor-widget elementor-widget-text-editor\" data-id=\"47db7477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #ff7777;\">\/<\/span>Redesign the onboarding experience in Portugal.<br \/><\/strong>By becoming the first bank to implement remote onboarding with qualified digital certificates, BPI had the chance to redefine how customers open accounts in a fully compliant, 100% digital way.<strong><br \/><\/strong><\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Lead the market in biometric innovation.<\/strong> The collaboration allowed BPI to adopt cutting-edge biometric technology (face and voice recognition), positioning itself as a pioneer in secure, passwordless banking experiences.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Build a scalable identity ecosystem.<\/strong> With a future-proof, modular solution, BPI unlocked the opportunity to extend identity beyond onboarding\u2014enabling biometric payments, transaction approvals, and digital signatures across services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-662966af e-flex e-con-boxed e-con e-child\" data-id=\"662966af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71a2c29c elementor-cta--skin-cover elementor-widget elementor-widget-call-to-action\" data-id=\"71a2c29c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Copia-de-Success-Stories-2-1024x692.png);\" role=\"img\" aria-label=\"Copia de Success Stories (2)\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tBenefits for <br><b>BPI Bank<\/b>\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5123e3 elementor-widget elementor-widget-text-editor\" data-id=\"a5123e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #ff7777;\">\/<\/span>Increased conversion rates. A simpler and intuitive account opening process.<\/strong> Customers complete onboarding quickly and easily\u2014without video calls or extra apps\u2014boosting acquisition and improving first impressions.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Enhanced fraud prevention.<\/strong>AI-powered biometric checks with liveness detection proactively block identity fraud, safeguarding both customers and the institution.<\/p><p><strong><span style=\"color: #ff7777;\">\/<\/span>Total compliance with Portuguese and EU regulations.<\/strong>The solution meets the strictest legal standards (e.g., Law 83\/2017, eIDAS), giving BPI confidence and agility to operate in a regulated environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ccadd6b e-flex e-con-boxed e-con e-parent\" data-id=\"4ccadd6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18dac873 e-flex e-con-boxed e-con e-child\" data-id=\"18dac873\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5d7a2c62 e-flex e-con-boxed e-con e-child\" data-id=\"5d7a2c62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec48139 elementor-widget elementor-widget-text-editor\" data-id=\"ec48139\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Challenges addressed by Veridas for BPI Bank<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3975a4b6 elementor-widget elementor-widget-heading\" data-id=\"3975a4b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business Problems Solved<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ecbd7ca elementor-widget elementor-widget-text-editor\" data-id=\"6ecbd7ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veridas delivered a first-of-its-kind onboarding solution in Portugal, fully compliant with local law (including Law 83\/2017 and eIDAS). Identity verification was completed through the issuance of a qualified digital certificate\u2014a milestone in remote banking.<\/p><p><strong>The solution enabled:<\/strong><\/p><ol><li>Instant onboarding without video calls or Chave M\u00f3vel Digital.<\/li><li>Plug-and-play integration into existing systems.<\/li><li>Identity reuses across different channels.<\/li><li>Biometric authentication for multiple use cases, including secure transaction approvals, security journeys and more.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da82064 elementor-widget elementor-widget-heading\" data-id=\"6da82064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unique selling points<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bdcbbc8 elementor-widget elementor-widget-text-editor\" data-id=\"4bdcbbc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>100% proprietary tech = rapid adaptation (e.g. instant support for new <b>Cart\u00e3o de Cidad\u00e3o released<\/b> in 2024).<\/li><li>Fully modular &amp; scalable architecture.<\/li><li>World-class certifications (ISO 27001, SOC2, NIST FRVT, etc.).<\/li><li>A co-creation partnership, not just implementation.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77e2519 elementor-widget elementor-widget-image\" data-id=\"77e2519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/veridas.webgate.codes\/digital-onboarding-identity-as-a-catalyst-in-banking\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1365\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg.webp\" class=\"attachment-full size-full wp-image-90369\" alt=\"\" srcset=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg.webp 2048w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-300x200.webp 300w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-1024x683.webp 1024w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-768x512.webp 768w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/Veridas-and-Banco-BPI-scaled.jpg-1536x1024.webp 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-768a7f9 e-con-full e-flex e-con e-child\" data-id=\"768a7f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-66e2bd2 e-flex e-con-boxed e-con e-child\" data-id=\"66e2bd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9cea97 elementor-widget elementor-widget-text-editor\" data-id=\"a9cea97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Immediate Impact and Long-Term Benefits<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c70232f elementor-widget elementor-widget-text-editor\" data-id=\"c70232f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Identity verification is now instant and secure<\/li><li>Onboarding available to users from 190+ countries<\/li><li>Advanced biometrics ensure fraud prevention with liveness detection<\/li><li>Full compliance with national and EU regulations.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-252933e elementor-widget elementor-widget-heading\" data-id=\"252933e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Long- Term Benefits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bcc7af elementor-widget elementor-widget-text-editor\" data-id=\"9bcc7af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>Laying the groundwork for biometric payments and transactions.<\/li><li>Evolving identity into a business catalyst, not just a regulatory checkbox<\/li><li><strong>Identity is now central to BPI\u2019s competitive strategy<\/strong>.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2967c27a e-flex e-con-boxed e-con e-parent\" data-id=\"2967c27a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7704bdc9 e-flex e-con-boxed e-con e-child\" data-id=\"7704bdc9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4280b116 e-flex e-con-boxed e-con e-child\" data-id=\"4280b116\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5403bf59 elementor-widget elementor-widget-text-editor\" data-id=\"5403bf59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400; color: #ff7777;\">\/<\/span>Client Testimonials<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15f920bb elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"15f920bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-quote-left\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 256h-80v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8c-88.4 0-160 71.6-160 160v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48zm-288 0H96v-64c0-35.3 28.7-64 64-64h8c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24h-8C71.6 32 0 103.6 0 192v240c0 26.5 21.5 48 48 48h128c26.5 0 48-21.5 48-48V304c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3d18c7 elementor-widget elementor-widget-text-editor\" data-id=\"5b3d18c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Customers today expect a fully digital, user-friendly, and secure experience\u2014and that\u2019s exactly what Veridas delivers. Together, we are transforming the account opening paradigm in Portugal, building a solution that redefines how bank accounts are opened.<br \/><br \/><\/em><strong>Madalena Louren\u00e7o, Head of Self-Service Channels, BPI Bank<\/strong><em><br \/><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a222e45 e-con-full e-flex e-con e-child\" data-id=\"5a222e45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab467fe elementor-widget elementor-widget-image\" data-id=\"6ab467fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/1729355437627.jpeg\" class=\"attachment-large size-large wp-image-90364\" alt=\"\" srcset=\"https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/1729355437627.jpeg 200w, https:\/\/veridas.webgate.codes\/wp-content\/uploads\/2025\/04\/1729355437627-150x150.jpeg 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4650d94f e-flex e-con-boxed e-con e-parent\" data-id=\"4650d94f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee894da elementor-widget elementor-widget-heading\" data-id=\"4ee894da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 400;color: #ff7777\">\/<\/span>Discover more success stories<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b91cbeb elementor-position-inline-end elementor-mobile-position-inline-end elementor-widget-mobile__width-initial elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"6b91cbeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/en\/resources\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"All Resources\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"22\" viewBox=\"0 0 30 22\" fill=\"none\"><path d=\"M30.0002 10.7998C29.9906 10.4313 29.8798 10.2092 29.7377 10.0498L21.9377 0.449747C21.5692 -0.0697344 20.7343 -0.151933 20.2123 0.269928C19.6903 0.691729 19.6626 1.48037 20.0814 1.94975L26.2877 9.59977L1.20003 9.59977C0.537269 9.59977 2.67029e-05 10.137 2.67029e-05 10.7998C2.67029e-05 11.4625 0.537269 11.9998 1.20003 11.9998L26.2877 11.9998L20.0814 19.6498C19.6063 20.1239 19.7413 20.9553 20.2428 21.4014C20.6287 21.7448 21.6576 21.6353 21.9377 21.1498L29.7377 11.5498C29.9408 11.3011 30.0026 11.1163 30.0002 10.7998Z\" fill=\"#000D44\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/en\/resources\" >\n\t\t\t\t\t\t\tAll Resources\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5abb3aad e-flex e-con-boxed e-con e-parent\" data-id=\"5abb3aad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In an increasingly digital and regulated environment, Banco BPI faced the challenge of modernizing its customer onboarding process. The goal was clear: ensure regulatory compliance, enhance user experience, prevent identity fraud, and support a diverse customer base\u2014all without increasing operational friction or compromising security.<\/p>\n","protected":false},"featured_media":90438,"template":"","solucin":[],"class_list":["post-90310","success_story","type-success_story","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/success_story\/90310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/success_story"}],"about":[{"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/types\/success_story"}],"version-history":[{"count":10,"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/success_story\/90310\/revisions"}],"predecessor-version":[{"id":90426,"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/success_story\/90310\/revisions\/90426"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/media\/90438"}],"wp:attachment":[{"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/media?parent=90310"}],"wp:term":[{"taxonomy":"solucin","embeddable":true,"href":"https:\/\/veridas.webgate.codes\/en\/wp-json\/wp\/v2\/solucin?post=90310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}